FAQ & HelpDesk - EDQM all activities
How to consult the EDQM FAQs?
To consult the FAQs, click on the following link: EDQM FAQs
The Frequently Asked Questions (FAQs) cover all the EDQM's activities. More than 200 FAQs have been identified and organised into 11 different topics.
Top 5 Most Frequently Asked Questions
- The Content of a European Pharmacopoeia monograph or a General Chapter
- EDQM electronic Publications – Technical Support
- Ordering an EDQM Reference Standard
- Certification of Pharmaceutical Substances (CEP)
- General information on Reference Standards
How to contact the EDQM via the HelpDesk?
To contact the EDQM, you need to create an account and to select the topic of interest to access a specific form.
To access the HelpDesk portal click on the following link: EDQM HelpDesk
For more information on using the HelpDesk, please consult the Manual.
Despite the current healthcare crisis and the preventive measures taken at national level, we will continue to do our utmost to provide you with the best possible service. However, please note that there may nonetheless be delays in the processing of your requests.
We apologise for any inconvenience this may cause and thank you in advance for your understanding.