Business hours are from Monday to Friday: 9:00 to 17:00.
The EDQM office is closed on Saturdays, Sundays and French national holidays.
Questions about the EDQM ?
Before contacting the EDQM, take a look at our Frequently Asked Questions (FAQs) in our HelpDesk, as we may have answered your question already.
This section provides answers to FAQs covering all the EDQM's activities. More than 200 FAQs have been identified. These have been organised into 11 different topics.
Click on the links below to browse the FAQs related to each EDQM activity:
- Ph. Eur. Texts
- Reference Standards (including ordering and shipment)
- The Certification Procedure and CEPs
- OMCL Network
- Blood Transfusion and Organ, Tissue and Cell Transplantation
- Patient and Consumer Health Protection
- EDQM Publications (including ordering)
- Events and Visits
How to contact the EDQM via the HelpDesk
Begin by selecting the Question that closely resembles your query. If the answer does not satisfy you or if your question is not in the FAQs, click on the link at the end of the response to contact the EDQM HelpDesk.
For all media queries please contact the Public Relations Division. More information HERE