The European Directorate for the Quality of Medicines & HealthCare (EDQM) has updated its order confirmations to make them easier to read, including clearly identifying:
- the estimated shipping date for each product;
- any information the EDQM needs from you in order to ship your order;
- if your order will to be split into different shipments (this will depend on the availability and the type of products able to be shipped together);
- the delivery term (door-to-door or to the airport only).
Click here to see an example of our new-format order confirmation.
The EDQM will start sending its new-format order confirmations for both reference standards and publications orders as from 15 December 2021.