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EDQM / All activities | News | 21 November 2019 | Strasbourg, France
As part of its efforts to improve customer service, the EDQM has developed a streamlined version of its HelpDesk and FAQs platform. The new HelpDesk was redesigned on the basis of feedback received from users and now benefits from a more intuitive interface, which is expected to enhance customer support and improve user experience.
Reference Standard / General | News | 14 November 2019 | Strasbourg, France
The new secondary site of the EDQM, being opened and inaugurated on 15 November 2019, will enable the safe storage of contingency stocks of European Pharmacopoeia reference standards and ensure their distribution worldwide in the event of major incidents at its main site in Strasbourg.
Products and Services | News | 08 November 2019 | Strasbourg, France
Processing & Shipment of orders in December : please check our deadlines!
EDQM / All activities | News | 04 November 2019 | Strasbourg, France
A phishing campaign has been launched from the internet by impersonating an EDQM user in e-mails aimed at infecting the recipients’ computers. These e-mails have been sent from outside the EDQM’s infrastructure, which is why the EDQM has no control over them.
Products and Services | News | 04 November 2019 | Strasbourg, France
The EDQM announces: - New Ph. Eur. reference standards - Replacement batches for Ph. Eur. reference standards - Removal - Future removal - Change of sales unit - Change of EDQM storage/shipping conditions - Current non availability