TOPICS : 08- PRODUCTS AND SERVICES (Publications, reference Standards, Combistats) / 02- EDQM REFERENCE STANDARDS  / 03- Shipment of EDQM Reference Standards orders 

• 01 Can I track my order?

• 02. I believe my parcel has been lost. What should I do?

• 03. I have only received part of my order. Why?

• 04. Will my order be delivered to my office?

• 05. Where can I find the documents I need to proceed with customs duties?

• 06. Can I return EDQM Reference Standards?

• 07. The parcel is damaged and the vials inside are broken. What should I do?

• 08. My question about the shipment of an EDQM Reference Standards is not in the FAQs - how can I contact the EDQM?

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