Frequently Asked Questions & EDQM HelpDesk

Office Closure

The EDQM office will be closed on Friday, 18th April and Monday, 21st April due to public holidays. All questions submitted over these days will be processed when we resume business on Tuesday, 22nd April. We apologise for any inconvenience this may cause.


This section provides Frequently Asked Questions (FAQs) covering all the EDQM's activities.


Read the FAQs

You can access the list of topics here or by clicking on the image in the right-hand column.


If your question is not answered in the FAQs, you can contact us via the EDQM HelpDesk. Your questions allow us to update and improve the FAQs regularly.


Use the EDQM HelpDesk


  • Create an Account: If you do not already have an EDQM HelpDesk & Publications Registration account or an EDQM Online Store account, you need to create a new account. For more information, please read the HelpDesk User Manual (Updated 5/11/08).


Important information


Read the HelpDesk User Manual

FAQ: List of topics

Helpdesk image


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