Business hours are from Monday to Friday: 9:00 to 16:30.
The EDQM office is closed on Saturdays, Sundays and French national holidays.
Questions about the EDQM?
Before contacting the EDQM, take a look at our Frequently Asked Questions (FAQs), as we may have answered your question already.
This section provides answers to FAQs covering all the EDQM's activities. More than 200 FAQs have been identified. These have been organised into 11 different topics.
Click on the links below to browse the FAQs related to each EDQM activity:
How to contact the EDQM via the HelpDesk
To contact the EDQM using the HelpDesk, you need to create an account and to select the topic of interest to access a specific form.
To access the HelpDesk portal click on the following link: EDQM HelpDesk
For more information on using the HelpDesk, please consult the Manual.
For all media queries please contact the Public Relations Division.