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Quality Management

In order to sustain our vision and mission and to guarantee the best products and services to our customers and stakeholders; the EDQM implements a Quality Management System based on the following International Standards:

ISO 9001:2008
Quality management systems - Requirements;
The certification of compliance with ISO 9001:2008 recognises that the policies, practices and procedures of the organisation ensure consistent quality in the services and products provided to customers and stakeholders.
ISO/IEC 17025:2005
General requirements for the competence of testing and calibration laboratories;
The EDQM laboratory received the official ISO/IEC 17025 audit attestation from the General European OMCL Network.

ISO Guide 34:2009
General requirements for the competence of reference materials producers; and

ISO/IEC 17043:2010
Conformity assessment - General requirements for proficiency testing.

Safety Management

Safety Data Sheets (SDS) are prepared in accordance with Regulation (EC) No 1907/2006 of the European Parliament and the Council. This is done using recognised sources such as EUR-Lex, ESIS, ECHA, EMA, OECD Chemportal, WHO/ATC/IARC, supplier information and scientific literature. The official SDS in English are available in the Reference Standards database.

Environmental Management

As part of its Environmental Management System, the EDQM is taking part in reducing greenhouse gas emissions by compensating CO₂emissions resulting from shipments made through DHL GOGREEN. This project aims to calculate all the CO₂emissions resulting from its shipments to then compensate these emissions with schemes such as the installation of biomass power plants and windpower plants in emerging countries and investments in new technologies.

The EDQM offset a total of 76.68 t of CO₂ in 2011 through this programme. The EDQM also offsets its CO₂ emissions generated from the transportation of its waste. This initiative aims at supporting sustainable development projects. A total of 14.77t of CO₂ has been offset through the start of this project (01/11/2010 - 31/12/2012).