Frequently Asked Questions & EDQM HelpDesk


Important - Office closure

The offices of the EDQM will be closed during the Christmas/New Year period from Tuesday afternoon, 23 December 2014 and will reopen on Monday, 5 January 2015. All questions received during this period will be dealt with in the new year. 



This section provides Frequently Asked Questions (FAQs) covering all the EDQM's activities.


Read the FAQs

You can access the list of topics here or by clicking on the image in the right-hand column.


If your question is not answered in the FAQs, you can contact us via the EDQM HelpDesk. Your questions allow us to update and improve the FAQs regularly.


Use the EDQM HelpDesk


  • Create an Account: If you do not already have an EDQM HelpDesk & Publications Registration account or an EDQM Online Store account, you need to create a new account. For more information, please read the HelpDesk User Manual (Updated 5/11/08).


Important information


Read the HelpDesk User Manual

FAQ: List of topics

Helpdesk image


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